The Limon Tree Design Studio — Data Privacy Policy
Last Revised: September 2025
1. Introduction
At The Limon Tree Design Studio (“we,” “us,” “our”), protecting your privacy and the security of your personal information is very important to us. This Data Privacy Policy explains how we collect, use, disclose, store, and protect personal information through our website (https://www.thelimontree.com) and related services (collectively, the “Services”).
By accessing or using our Services, you consent to the practices described in this Policy (subject to your local laws). If you do not agree with this Policy, please do not use or access our Services.
2. What Personal Information We Collect
We may collect the following types of personal information, as needed, in connection with providing our Services:
Contact Information: name, email address, postal address, phone number
Account / Client Information: usernames, passwords, billing address, payment or invoicing information (e.g. credit card or banking info via third-party processors)
Transactional Data: details about payments, orders, services purchased, invoices, etc.
Communications Data: correspondence (e.g. emails, messages) between you and us
Usage Data & Analytics: IP address, device type, browser type, operating system, pages visited, time stamps, referral URLs, click behavior, “cookies” and similar tracking technologies
Marketing & Preference Data: your preferences in receiving marketing communications, survey responses, interests, etc.
Other Information You Provide: any other data you provide voluntarily (e.g. in contact forms, messages, uploads)
We collect personal information directly from you (e.g. when you submit a form, register, contact us), and automatically via your use of the website (e.g. via analytics tools, cookies).
3. How We Use Personal Information
We use your personal information for the following purposes:
To provide, operate, maintain, and improve our Services
To carry out transactions with you (e.g. orders, invoices, payments)
To respond to, manage, and track communications, requests, or support inquiries
To send you administrative notices, updates, and information about our Services
To send you marketing or promotional communications (with your consent where required)
To generate analytics, metrics, and reports to understand service usage and improve the user experience
To detect, prevent, or address fraud, security, or technical issues
To comply with legal obligations, enforce our legal rights, or defend against claims
Where required by law, we will obtain your consent before using personal data for new purposes not previously disclosed.
4. Cookies and Tracking Technologies
We and our third-party service providers may use cookies, web beacons, pixels, local storage, or similar tracking technologies to collect usage data and enhance your experience.
You may control the use of cookies via your browser settings (e.g. disable or delete cookies). However, disabling certain cookies may impair the functionality or performance of our Services.
We may also use analytics platforms (such as Google Analytics or similar) to analyze traffic and interaction patterns. These tools may collect device or usage data (e.g. IP address, device identifiers) but in anonymized or aggregated form.
5. Disclosure of Personal Information
We may share your personal information:
With service providers / vendors who perform functions on our behalf (e.g. payment processors, hosting providers, email marketing platforms, analytics providers)
With our contractors or partners involved in delivering services you request
For legal reasons or to protect rights (e.g. to comply with court orders, legal obligations, defend legal claims, protect safety)
In a business transaction (e.g. merger, acquisition, sale or reorganization of assets)
With your consent or at your direction
We require that third parties receiving personal information agree to process it consistent with this Policy and applicable laws.
6. Data Retention
We retain your personal information only as long as necessary for the purposes for which it was collected, and to comply with legal, accounting, or reporting obligations. When no longer needed, we will securely delete, anonymize, or destroy such information.
7. Transfer and Storage of Data
Your data may be stored and processed in Canada or in other countries where our service providers operate. If such transfer occurs, we will ensure appropriate safeguards are in place (e.g. contractual protections, data encryption) consistent with applicable law.
8. Security
We employ administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These may include encryption, access controls, secure servers, and routine security assessments.
However, no system is completely secure, and we cannot guarantee absolute security. In the event of a data breach that may compromise your personal data, we will take reasonable steps to investigate, mitigate harms, and notify you and regulators where required.
9. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including:
The right to access, correct, update, or delete your personal information
The right to export / portability of certain data
The right to withdraw consent or object to certain processing
The right to opt out of marketing communications
The right to lodge a complaint with a privacy authority
To exercise any of these rights, please contact us using the contact details below. We may need to verify your identity before fulfilling requests.
10. Children’s Privacy
Our Services are not directed to children under the age of 16 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from minors. If you believe we have collected such data inadvertently, please contact us so we can remove it.
11. Links to Other Sites
Our website may include links to third-party websites, plugins, or services (e.g. social media, payment gateways). We are not responsible for the privacy practices of those third parties. We recommend you review their privacy policies separately.
12. Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in practices, technology, regulatory requirements, or for other operational reasons. The “Last Revised” date above indicates when this version went into effect. We encourage you to review this page periodically. When changes are material, we may provide prominent notice (e.g. via email or on the site).
13. Contact Us
If you have questions, requests, or concerns about this Policy or our handling of personal information, you may contact:
The Limon Tree Design Studio
Address: Alberta, Canada
Phone: 780-934-2616
Email: caroline@thelimontree.com