Privacy Policy

At The Limon Tree Digital Marketing, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or purchase from our Canva Template Store.

Information We Collect

We collect information to provide better services and a seamless user experience.

Information You Provide Voluntarily

• Contact Data: Name, email address, and phone number when you fill out our contact or "Free Website and Marketing Review" forms.

• Business Data: Website URL, business name, and marketing details provided for professional reviews.

• Transaction Data: Information required to process purchases in our Canva Template Store or service packages.

Automated Data Collection

• Usage & Device Data: IP address, browser type, operating system, and website interaction metrics tracked via cookies.

• AI Tool Interactions: Log data generated if you interact with our integrated Conversation AI assistants.

How We Use Your Information

We process your data based on legitimate business interests, contract fulfillment, and user consent:

• Service Delivery: Building custom websites, managing social media, and optimizing SEO.

• Free Reviews: Assessing your submitted URL to deliver actionable digital marketing and SEO insights.

• Communication: Powering automated SMS, email marketing, and WhatsApp updates via our Conversation AI.

• Store Orders: Delivering digital Canva layouts, ebooks, workbooks, and printables.

Sharing and Securing Data

We do not sell your personal information. We only share data with trusted third parties to run our business operations:

• Hosting Providers: Our site and e-commerce stores utilize AWS hosting to guarantee secure environments.

• Marketing Partners & AI Infrastructure: Secure data processing through specialized AI tools and campaign managers like MatchCraft.

• Legal Compliance: Data may be disclosed if required by Canadian local, provincial, or federal laws.

Cookies and Tracking

We use cookies to analyze web traffic, remember store preferences, and optimize ad performance. You can manage or disable cookies at any time through your individual browser settings.

Your Rights

Depending on your jurisdiction (such as Alberta's PIPA or Canada's PIPEDA), you have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate personal records.

• Request the complete erasure of your data from our active systems.

• Opt out of marketing emails or automated AI communications at any time.

Contact Us

For any privacy-related questions, data removal requests, or policy inquiries, please contact our team:

• Email: marketing@thelimontree.com.

• Phone: 587-413-1490 or 780-722-4551.

• Location: Alberta, Canada.